Career

Location: Remote

About the Position: As an AI Engineer at TENUM®, you will drive innovation at the intersection of autonomous coding and AI-powered operations. You will design creative solutions to enhance the reliability and scalability of our platform, ensuring that our product remains robust and continuously evolves with cutting-edge AI techniques.

Identify & Innovate.

• Detect bottlenecks in our autonomous code generation pipeline.

• Design inventive solutions to overcome them.

Experiment & Optimize.

• Explore state-of-the-art reliability methods for large language models.

• Refine AI components for improved performance.

Rapid Debugging.

• Quickly diagnose complex issues.

• Ensure system robustness through efficient debugging.

Data-Driven Enhancements.

• Analyze reliability patterns.

• Implement performance improvements based on insights.

Collaborative Development.

• Work with cross-functional teams.

• Integrate AI solutions that complement the core platform.

• Support customer projects with AI-driven automation.

Technical Expertise.

• Strong programming skills in Python.

• Familiarity with full-stack development.

AI & ML Proficiency.

• Hands-on experience with large language models.

• Expertise in AI techniques such as semantic search and NLP.

Problem Solver.

• Ability to swiftly identify technical issues.

• Capable of efficiently resolving complex problems.

Communication.

• Excellent skills to articulate technical solutions.

• Ability to communicate effectively across teams.

Educational Background.

• Degree in Computer Science, Statistics, Mathematics, or Physics.

• Advanced degrees are a plus.

Location: Remote

About the Position: As a Data Scientist specializing in Natural Language Processing at TENUM®, you will transform raw text and language data into actionable insights that drive our platform’s innovation. Your work will power smarter customer solutions by enabling advanced information extraction and linguistic analysis—helping both our internal teams and clients harness the true potential of data.

Data Curation & Preparation.

• Collaborate with IT and data stakeholders to collect, clean, and prepare diverse textual datasets.

Innovative NLP Solutions.

• Develop and optimize algorithms for text extraction, language modeling, and information retrieval.

• Utilize deep learning and transformer architectures.

Model Deployment.

• Implement and monitor NLP models in production.

• Ensure seamless integration within our platform.

Research & Benchmarking.

• Evaluate emerging NLP technologies.

• Benchmark model performance against industry standards.

Cross-Team Collaboration.

• Work closely with AI, product, and engineering teams.

• Tailor data solutions that enhance customer project implementations.

Educational Background.

• Degree in Computer Science, Statistics, Mathematics, Physics, or a related field.

• Advanced degrees are a plus.

Professional Experience.

• Minimum of 3 years in Data Science with a strong focus on NLP.

Technical Skills.

• Proficient in Python.

• Familiar with ML frameworks like TensorFlow or PyTorch.

• Deep knowledge of NLP tools and methods.

Cloud & DevOps Exposure.

• Experience with cloud platforms.

• Familiarity with containerization (Docker, Kubernetes) is advantageous.

Analytical & Creative.

• Ability to innovate and solve complex data challenges.

• Research-driven mindset.

Communication.

• Excellent written and verbal communication skills in English.

Location: Remote

About the Position: As a Senior Software Engineer at TENUM®, you will play a pivotal role in advancing our state-of-the-art, serverless platform. Your expertise will help shape our technical vision and drive the implementation of scalable software solutions that empower customers to bring their projects to life. You will work closely with both AI specialists and traditional development teams, ensuring seamless integration across our product offerings.

Architect & Develop.

• Lead the design, development, and deployment of scalable, high-performance software solutions.

Code Quality & Mentorship.

• Conduct thorough code reviews.

• Mentor junior team members and foster a culture of best practices.

System Optimization.

• Identify performance bottlenecks.

• Implement enhancements to ensure system efficiency.

Technical Leadership.

• Collaborate with cross-functional teams to establish technical strategies.

• Make architecture decisions to drive the platform forward.

Innovation.

• Stay current with emerging technologies.

• Integrate new methodologies to continuously evolve our platform.

• Experience with Lua, Kotlin, or React is a plus.

Proven Experience.

• At least 5 years of professional experience in software engineering.

• Track record of delivering scalable solutions.

Technical Proficiency.

• Strong expertise in Python.

• Familiarity with modern web frameworks and serverless architectures.

Cloud & Containerization.

• Experience with cloud platforms (e.g., AWS, Google Cloud).

• Familiarity with container technologies such as Docker and Kubernetes.

Systems Thinking.

• Deep understanding of software architecture and design principles.

Agile Mindset.

• Experience in agile development environments.

• Excellent collaboration skills.

Leadership.

• Ability to guide and mentor team members.

• Effectively communicate complex technical concepts.

Location: Remote

About the Position: As a Full Stack Developer at TENUM®, you will be instrumental in building and enhancing our platform that supports customer projects from end-to-end. You will work across the entire technology stack, integrating both frontend and backend systems. Familiarity with Lua is a big plus, and your passion for innovative development will truly set you apart.

End-to-End Development.

• Collaborate with lead engineers, UI/UX designers, and product teams.

• Design, develop, and implement new features.

Component Ownership.

• Take responsibility for specific project components.

• Ensure efficient delivery and high-quality standards.

Code Quality.

• Write clean, maintainable code.

• Participate actively in code reviews.

System Integration.

• Enhance and optimize both frontend and backend systems.

• Ensure seamless performance on our platform.

Continuous Improvement.

• Stay updated with emerging technologies and best practices.

• Contribute to process and product improvements.

Experience.

• At least 3 years of experience as a Full Stack Developer.

Technical Proficiency.

• Strong skills in React.js, Node.js, and TypeScript.

• Knowledge of Lua is a plus.

Database Knowledge.

• Experience with relational and NoSQL databases.

• Examples: MySQL, PostgreSQL, MongoDB.

Problem-Solving.

• Ability to tackle complex challenges.

• Strong attention to detail.

Autonomy & Collaboration.

• Capable of working independently.

• Thrives in a team-oriented, agile environment.

Communication.

• Excellent communication skills.

• Proactive approach to collaboration.

Location: Remote

About the Position: As a Customer Success Manager at TENUM®, you will be the vital link between our innovative platform and its users. Your role is to ensure that customers fully leverage our Software Development & Operations Platform to implement their projects successfully. By delivering exceptional support and guidance, you will foster long-lasting relationships and drive customer satisfaction across the board.

Customer Support & Advisory.

• Act as the primary point of contact for users.

• Provide prompt and effective support.

Relationship Building.

• Cultivate strong, trust-based relationships with customers.

• Enhance engagement throughout the customer journey.

Content Creation.

• Develop training materials and documentation.

• Empower customers to maximize platform usage.

Customer Journey Management.

• Oversee onboarding and continuous support.

• Ensure an optimal user experience.

Needs Identification & Upselling.

• Identify customer requirements.

• Work with sales and marketing teams to unlock up- and cross-selling opportunities.

Process Optimization.

• Continuously improve internal workflows.

• Boost service efficiency and quality.

Cross-Functional Collaboration.

• Liaise with Product, Development, and Sales teams.

• Provide feedback and drive product enhancements.

Customer-Centric.

• Passion for delivering outstanding service.

• Keen ability to understand user needs.

Communication Skills.

• Excellent verbal and written communication skills in English.

Organizational Talent.

• Strong ability to manage multiple tasks.

• Comfortable working in a fast-paced environment.

Relevant Experience.

• 2-3 years in customer support, account management, or related fields.

• Experience within a SaaS or digital environment is a plus.

Technical Affinity.

• Basic understanding of cloud software, SaaS, and project management tools.

• Advanced Excel skills are a plus.

Proactive & Collaborative.

• Self-motivated and solution-oriented.

• Effective team player.